LEVERAGE can help you weave context and intelligence throughout all your collaboration experiences. This builds strong relationships, enhances customer interactions, and improves performance while eliminating boundaries to make smarter and faster decisions and allow you to serve your customers better.
Cognitive collaboration is about pairing intelligent workspaces with intelligent workstreams to deliver a heightened experience for employees and customers. Every company has customers – maybe hundreds, maybe thousands or even millions. AI ensures each is cared for at a highly individualized level. AI helps us predict what each customer will need next, and puts context around the customer experience and delivers it across every channel. It gives us a predictive view on how people interact, to ensure the company responds more quickly and serves the customer with a clairvoyant-like efficiency.