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Maintenance And Support

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Maintenance and Support worker

Maintenance and Support

The Maintenance Team at LEVERAGE provides responsive and expert network and system support to our customers. We are committed to ensuring their systems are optimized for high-performance, scalability and reliability. Our carefully-established relationships with a number of service providers and partners allows us to apply exceptional service, reliability, and knowledge to every project.

Contract Management Services

Our Contract Management team has the experience and resources to make sure you have coverage when you need it. We work with your organization, large or small, to ease the headaches of contract management and help identify areas where you can save money. Services you can rely on from LEVERAGE are:

  • Consolidation expertise. We can consolidate your contracts to reduce administration costs.
  • Co-Termination. Establish end-dates for your contracts so you can manage them within your fiscal planning constraints.
  • Escalate engineering or design support for faster service.
  • Multi-year contract management and maintenance financing options.
  • Reporting Tools. Maintenance coverage reporting, automated notifications of contract & coverage changes, and notifications of pending terminations to ensure you never lack coverage.
  • Identify “end of support” and “end of life” equipment and make recommendations.
Contract Management Services
Maintenance and Support Asssessment

Maintenance and Support Assessment Services

The experts at LEVERAGE will help your organization determine whether optimal warranty and support coverage is in place. Our Maintenance Assessment is designed to:

  • Reduce your coverage costs. We can identify “end of life” or “end of support” equipment or software that may be unnecessarily covered under warranty and maintenance.
  • Review your Equipment in-depth (by serial number) to ensure proper coverage and eliminate duplicate coverage.
  • Review your software and determine whether it’s time for an upgrade.
  • Document your network. Update or create Network Drawings and Configuration Data.
  • Ensure that there are no gaps in maintenance coverage for mission essential systems.
  • Ensure compliance with government and commercial statutes, regulations, or certifications.

Supported Technology

We support the most common product lines. Call or email us today to inquire about vendors not listed below.

AeroScout
Allot-Communications
Aruba-Wireless
aws
AXIS
BerKtek
Bosh
Cisco
Cisco-Meraki-Wireless
citrix
emc2
Firetide
Hubbell
ironport
Emerson-Liebert
juniper
Legrand-Ortronics
leverage
Leviton (1)
net-app
Pandiut
plantronics (1)
Rad
Samsung
Schneider-Electric-APC
Schneider-Electric-Pelco
Sumitomo-Electric
Systimax
tandberg
Tripplite
vmware
web-ex

If you have a service contract with LEVERAGE and need immediate support, please call  800-877-8013.

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